At Pokémon Card Gems, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.
Information We Collect
We collect personal information you provide voluntarily, such as:
- Name, email address, shipping/billing address, and phone number (for order fulfillment)
- Payment details (processed securely via third-party gateways like Stripe or PayPal — we never store full credit card numbers)
- Browsing behavior (via cookies and analytics tools like Google Analytics to improve site performance)
We may also collect non-personal data such as your device type, IP address, and browser settings for security and site optimization purposes.
How We Use Your Information
Your information helps us:
- Process and ship your orders
- Communicate with you about your purchase, delivery status, or account updates
- Prevent fraud and ensure secure transactions
- Improve our website, customer service, and product offerings
- Send promotional emails (only if you opt-in — you can unsubscribe anytime)
Third-Party Sharing
We do not sell your personal information. We may share data only with trusted third parties who assist in:
- Payment processing (Stripe, PayPal)
- Shipping and delivery (USPS, FedEx, DHL, etc.)
- Website hosting and analytics (Shopify, Google Analytics)
These partners are contractually obligated to protect your data and use it only for the purposes we specify.
Data Security
We implement industry-standard security measures — including SSL encryption, secure servers, and regular system audits — to protect your information from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications at any time
- Request a copy of the data we hold about you
To exercise these rights, contact us at: privacy@pokemongems.com
Children’s Privacy
Our website is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our site after changes constitutes acceptance.
Questions?
Contact our Privacy Team:
📧 privacy@pokemongems.com
📦 Pokémon Card Gems
